Policies

Our limited edition and one of a kind fine art photographs are created and signed by the artist.  All photographs are produced and shipped according to archival standards.  Most prints are matted with acid free mats before shipping.


Availability

Please allow three to four weeks (from date of order) for delivery. Although all works displayed on the site are currently available, some photographs are made to order. If an item is on hand it will be matted and shipped as quickly as possible. If the item is not on hand, we will contact the photographer to create a print, and will notify you when your print is ready to be shipped. The prints are expertly packed for shipping to ensure that it arrives in perfect condition.

Pricing 

Most of the photographs displayed are limited editions, and are often available in different sizes, as well.   Price is determined by a number of factors, including the artist's reputation, the edition size, image size, and the number of prints sold to date. As a result, pricing for each artist's work is varied and individualized.

Sometimes as prints within a limited edition are sold and fewer prints available, the price increases. Therefore, prices are subject to change without notice.  However, we guarantee that once we have processed your order, you won't be affected by a subsequent price increase.  

Please view the print information at the bottom of each artist's portfolio page for specific information about their technique, edition size (if any), available sizes and pricing.

Mounting and Matting

All photographic prints are mounted and/or matted with the highest quality archival materials. Images are mounted with acid-free linen tape and mounting corners.  When matted, only archival museum quality acid-free mat board is used.

Framing

We offer a customized, museum quality frame service for those customers who would prefer to receive a matted and framed work.  For framed prints, please allow up to four to six weeks for delivery, from the time you place your order.  Alternative display methods can be custom designed for you. Please contact us at 845.838.1020 or email us for a free frame consultation. 

For those customers who prefer to frame the work themselves, make sure your framer only uses the highest quality, acid-free, archival materials.   We recommend using UV resistant, non-reflective glass or plexiglass to protect your photograph and provide glare-free enjoyment.

TIP      We use plexiglass since it is lightweight and shatter-resistant.  Remember that even with UV protection,
            it's always best to keep artwork out of direct sunlight and away from windows. 

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Ordering Options

Ordering from us is easy and safe. And all of our unframed and custom framed prints come with a 10-day money back guarantee.

Payment options

We will shortly be set up to accept Visa, MasterCard and American Express.  In the meantime, checks and money orders (made payable to DSA Fine Arts Ltd.) are also accepted on orders that are mailed in.  Mail your completed order form to:

DSA Fine Arts Ltd.
POB 1120, 4 Larch Street
Beacon, NY 12508

Please click here to download our PDF order form. You will need the free Acrobat Reader to view the file. 

Acrobat Reader is available here.   click here to visit DSA Fine Arts website.

Guarantee and Return Policy

Your complete satisfaction is very important to us. We take great care in the selection, production, packaging, and shipping of these fine photographs. If for any reason you are not happy with your order, you can return it within 10 days from receipt for a full refund of the price of the photograph. Artwork must be returned to us in perfect condition. You are responsible for the cost of the return shipping. We suggest re-using the original packaging materials. 

In the unlikely event a photograph is damaged in shipping, please contact us immediately at
customerservice@thestillpointgallery.com

We will give you instructions on how to proceed, and we ask that you keep the artwork, plus all packing and shipping material until a claim can be filed.

 

All photographs are copyrighted by the respective artist. All Rights Reserved. All other content throughout Copyright © 2006-07 DSA Fine Arts Ltd. and Still Point Gallery. Please respect the individual rights of the artists by not copying or otherwise using their work without their permission. No part of this site may be reproduced  or transmitted in any form or by any means without the written permission of the copyright owner(s).    

Contact us by email or call 845.838.1020